Del Lago Resort & Casino, Waterloo - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

1133 Route 414, Waterloo, New York, United States, NY 13165

Del Lago Resort & Casino offers a modern gaming experience and luxurious accommodations with a 4-star rating. This pet-friendly Waterloo hotel features over 1700 slots, 66 table games, and seven dining options, ensuring a full spectrum of entertainment and comfort.

Rooms & Amenities

All 205 rooms at Del Lago Resort & Casino provide amenities like 24-hour room service, premium bedding, air conditioning, and essentials such as bathrobes and free toiletries. Certain accommodations feature a seating area for relaxation after an eventful day.

Dining Options

Experience a diverse selection of dining options at Del Lago, including Portico by Fabio Viviani, offering steakhouse-style dishes and Italian cuisine, and The Sociale Café & Bar, featuring quick bites and health-conscious meals. Guests can also enjoy multiple bars and snack outlets on-site.

Leisure & Entertainment

Del Lago Resort's gaming floor features over 1700 slots and 66 table games, including a dedicated sports betting area with cutting-edge technology. The Vine Showroom hosts a variety of entertainment performances and events, making it a central hub for excitement.

Business & Local Attractions

With more than 40000 square feet of meeting space, Del Lago caters to corporate retreats, conferences, and special events. The resort is conveniently accessible, being an easy drive from several major cities and close to local vineyards, such as Montezuma Winery.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Basic Triple Room

Max:

3 persons

44 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Deluxe Junior Suite

Max:

3 persons

60 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Superior Double Room

Max:

4 persons

41 m²

Bed options:

2 Double beds

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Waterloo 7.4 km

Airports

Syracuse Hancock International (SYR) 67.9 km

Greater Rochester International (ROC) 79.9 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Superb Cleanliness

“Walking into the room, I was immediately impressed by how clean it was. It felt inviting and fresh, making my stay relaxing from the start.” view full review

Incredibly Comfortable Pillows

“The pillows were so comfortable that I had the best sleep ever. I've never experienced such luxurious pillows at a hotel before!” view full review

Spacious and Well-Equipped

“The bathroom was huge and stocked with everything I could possibly need. It made my morning routine feel like a spa experience.” view full review

Relaxing Atmosphere

“The outdoor smoking section was surprisingly lovely, being covered and comfortable. It was a great place to unwind after a busy day.” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Valet parking
Room service
Housekeeping
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots

Spa & Leisure

Casino
Live entertainment
Night club
Spa & wellness centre

Room features

Air conditioning
Heating
Sitting area

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

1133 Route 414, Waterloo, New York, United States, NY 13165

Map view

1133 Route 414, Waterloo, New York, United States, NY 13165

City landmarks

Casino

del Lago Resort & Casino

770 m

Full Gospel Mission

2.1 km

Tyre Church

2.7 km

Northern Overlook

3.9 km

Prairie Overlook

4.5 km

Nearby

Old Weaver Farm Burial Ground

500 m

Restaurants

The Sociale

30 m

1133 State Route 414

Farmers Market Buffet

800 m

1133 State Route 414 del Lago Resort & Casino

Reviews and Ratings

Feedback from previous guests about their experience

84%

liked the resort and would come back again

8.4/10

Great

Rooms

8.6

Location

9.0

Service

8.0

Dining

8.2

Richard

United States, December 2024

9.4/10

I had a great stay at this hotel, which was conveniently located right off the New York State Thruway and close to the beautiful Finger Lakes. My room was fantastic – clean, spacious, and one of the nicest standard casino rooms I’ve ever experienced. The service was excellent, with attentive staff and a bright, spacious casino. On the downside, while there's great dining, I would love for more food options. Overall, this hotel offered good value for money, and I definitely enjoyed my stay.

Rooms

9.0

The room was absolutely gorgeous, spacious, and clean, making it one of the nicest casino rooms I've experienced.

Service

10.0

The service was amazing – the staff were informative and very attentive, which made my stay even better.

Location

10.0

The location is perfect, with great access to the NY Thruway and the charming towns around the Finger Lakes.

Dining

9.0

The dining options were excellent, offering a wide variety of foods with made-to-order eggs and everything tasting great.

Facilities

9.0

The facilities were top-notch, especially the bright and spacious casino that I really enjoyed.

Rachel

United States, October 2024

7.6/10

I had a pretty decent stay at this hotel. The location was great, making it easy for me to access the Finger Lakes area, and the rooms were clean and comfortable. However, I did find the service to be a bit hit-or-miss, which was kind of disappointing. Overall, it was a good value for the price, even if there were some areas that needed improvement.

Rooms

8.0

The rooms were clean, comfortable, and the beds were fantastic.

Service

6.0

The service was a bit inconsistent; some staff were friendly while others felt unhelpful at times.

Location

9.0

The location was perfect for us, right off the New York State Thruway and close to the casino.

Dining

8.0

Breakfast was enjoyable with made-to-order eggs, and it felt like a good value.

Facilities

7.0

Facilities were quite decent but didn’t stand out in any particular way.

Katie

United States, August 2024

8.0/10

I had a great stay at the hotel overall, as the rooms were impressively clean and one of the nicer standard casino rooms I've stayed in. The staff was super friendly and really made the experience enjoyable. The location is pretty convenient, right off the Thruway and close to the Outlets, but it’s not exactly amazing. While much of the dining was good, especially the made-to-order eggs, it could be improved. Overall, it was a good value for the price.

Rooms

9.0

The rooms were very clean and comfortable, among the nicest standard casino rooms I’ve ever experienced.

Service

9.0

The service was great! The staff was knowledgeable, helpful, and very friendly throughout my stay.

Location

7.0

The location is perfect as it’s right off the New York State Thruway and really close to the Outlets, but it could use some improvement.

Dining

7.0

The dining experience was quite good, especially the made-to-order breakfast options, though it could have more variety.

Facilities

8.0

The facilities were well-maintained; I particularly enjoyed the spacious casino area.

William

United States, August 2024

8.2/10

I had a decent stay at the hotel. The rooms were spacious and quiet, although a bit pricier than similar options. The food choices were fantastic but might not suit everyone's tastes. The staff was generally friendly, but there were a couple of moments where I felt they could have been more attentive. Overall, it has great amenities and a solid location, making it a good choice despite a few minor drawbacks.

Rooms

8.0

The rooms were spacious and quiet, resembling a 5-star experience, but they only offered one-bedroom suites, which felt a bit limiting. The beds were also very comfortable.

Service

7.0

The service was extremely friendly and helpful, really contributing to my enjoyable stay. However, I did experience a bit of disinterest from staff when I sought a specific whiskey.

Location

9.0

The hotel is in a perfect spot, just off the New York State Thruway, making it super convenient to explore the Finger Lakes and nearby cute towns.

Dining

8.0

The dining options were very good, especially with made-to-order eggs, though they might not cater to everyone’s preferences.

Facilities

8.0

The hotel had a bright and spacious casino along with other great amenities that added to my experience.

Peter

United States, July 2024

8.8/10

The hotel has a luxurious feel with clean and comfortable rooms and a fantastic location right off the New York State Thruway. The staff were mostly friendly, which added to the experience, but the distance from the elevators was a bit inconvenient. Overall, a great value for money, especially with the excellent dining options available.

Rooms

9.0

The rooms were clean and comfortable, offering a luxurious feel with plush towels.

Service

8.0

Thanks to all of the Del Lago staff, who were friendly everywhere we went on property.

Location

10.0

The location is perfect, literally right off the New York State Thruway, offering great access to both NY and cute towns in the Finger Lakes.

Dining

9.0

The dining was delicious, with a wide variety of foods and friendly staff.